Below are some frequently asked question(s) for our hosting service. If you don't find the answer you are looking for please contact us at support@smithyhosts.co.uk.

1]

Q: How do I transfer my domain name to your servers?

A: You will need to login/contact to your registrar and ask them to transfer your domain name away from their servers to our nameservers;

ns1.smithyhosts.co.uk
ns2.smithyhosts.co.uk

2]

Q: How should I configure my email client?

Set your incoming and outgoing mail servers to;

Incoming: mail.yourdomain.co.uk
Outgoing: mail.yourdomain.co.uk

3]

Q: How fast is your internet speed?

A: The UK site has a 100mb connection to the internet.

4]

Q: Where are your webservers located?

A: The UK webservers are located in London's Docklands.

5]

Q: How do i copy my webpages to my hosted website?

A: Use any FTP software to copy to and from your website. You can also use the FTP functionality within your control panel.

6]

Q: How do I administer my website?

A: Login to your control panel to perform all administration.